Stuck on a loading screen.
Die die Die
I have the exact same problem and it seems to have happened at the same time. Mine is on my chrombook and i cant get any other browsers bc its an old model. It works on my phone fine, but id rather draw with my drawing tablet. I use opera gx as a browser for my phone. Hopefully they fix it soon 🙏
khaoticorder
So a friend of mine had the same exact problem;
Since the server maintenance, he hasn't been able to draw anything or load Magma in general because they're stuck on the loading screen.
Things we had tried:
Waiting for it to load- nothing
Refreshing a bunch- nothing
Clearing cache/cookies- nothing
Tried switching from Safari to Chrome- doesn't work
Force-closing it and reopening Magma- doesn't work
Restarting they're Ipad- doesn't work
There are no system updates available for their iPad
It's only not working for his iPad, and he's able to get on Magma with their phone- Info- IPad 7th gen, and it's currently on iOS17
Ryan
Can you try using the Chrome browser instead and let me know if that fixes it? I dealt with a report earlier from an iPad user and switching to Chrome worked for them until we figure out the cause in Safari
The Nomad
Ryan Unfortunately, I don’t think I’ve got Chrome on my phone. I tried to use Google, but it wasn’t working, either. I can’t just download it because it requires someone else’s email and password to do so, which I can’t do. For now, I assume I’m stuck until I can get on PC?
Photo Viewer
View photos in a modal
Ryan
The Nomad: Are you able to update system software if there is an update available?
The Nomad
Ryan I cannot. My iphone 6 doesn’t allow anymore updates.
Ryan
The Nomad: what version of iOS are you on?
The Nomad
Ryan 15.8.4
Ryan
The Nomad: It looks like we have a fix coming for it later today
khaoticorder
Ryan do you know when that fix would be happening?
Ryan
khaoticorder: It seems like the fix we put through didn't work so we're still working on it unfortunately
khaoticorder
Ryan Okay😭😭 I hope it gets fixed soon!
khaoticorder
It got fixed! It works now