Random people finding artwork without link
closed
Wojtek Jodel
marked this post as
closed
Wojtek Jodel
It seems that problem didn't occur to anyone recently, so most likely it's fixed. Please let us know if someone experiences the issue again.
Fx.mccld
Wojtek Jodel this has happened to me two times and nobody ever responded to me when I was contacting magma support via email.
Damian Kaczmarek
We likely fixed this issue. Please make us aware if it happens to anybody again for new drawings.
Damian Kaczmarek
anaenae could you share the link to the canvas to our support reps via the support chat? Or you can send it to support@magma.com
Thanks!
Wojtek Jodel
marked this post as
open
Wojtek Jodel
marked this post as
in progress
Wojtek Jodel
Hi abababab, this normally should be happening. In order for canvas to show up in their "Recent" tab, they would have to visit it at least once in the past.
Would you be able to contact us via the support widget in the application and provide link to a specific canvas where that happened, so that engineering team could investigate?
I am also moving this to "Bugs" category.
Wojtek Jodel
marked this post as
under review
Photo Viewer
View photos in a modal