Drawings vanished but layers still there.
complete
Arsel
Um i lost my drawing after accidentally pressing erase layer and i wasn't able to undo to get it back
Bianka
i have the same problem. can someone help me too?
Wojtek Jodel
marked this post as
complete
Wojtek Jodel
Hey, i think we were able to restore everyone's data, so I'm going to close this ticket. If your drawing hasn't been restored, please reach out to us directly at support@magma.com
Svea Moomin
Wojtek Jodel: Yeas <3 Thank you again!
RJ silmon
HI
Damian Kaczmarek
Merged in a post:
Drawings Gone
FandomGamer13
The layers are there, just the drawings aren't
Link to Drawing: https://magma.com/d/4w7ma16e6c
Damian Kaczmarek
Merged in a post:
Drawings vanished but layers still there
Mizuki_shinju
I been working on an art project with my friend until one day we open our canva our drawings vanished but all the layers are still there???
here is our magma link: https://magma.com/d/FIDxUQpV4B
Wojtek Jodel
A gentle reminder for anyone who's drawing data is missing - please submit drawing link to support@magma.com or send it to the support chat in the app. We'll do our best to restore all missing data in possible.
Wojtek Jodel
Hey there,
We had some server problems which caused the issue. The drawing should be restored now - can you please take a look and confirm?
FandomGamer13
The drawing is restored, thank you so much
Mizuki_shinju
Wojtek Jodel: Thank you the drawings have been restored.
Wojtek Jodel
Hey there,
We had some server problems which caused the issue. The drawing should be restored now - can you please take a look and confirm?
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