Adds
RaoulFresnel
I'm a mobile user recently with the addition of adds, I’ve noticed it’s been much harder to access my layers and merge them, since the adds cover them up. It has been making it almost impossible to use. Additionally, it has also made the program laggy and caused random brush strokes to be placed when it lags.
S
Sung Yat Yau - M
Hi RaoulFresnel!
That's quite concerning and I'm sorry that this is occuring; we want to introduce ads in a way that doesn't make the app unusable for our users, and we'll work to find a way to resolve this. To help with this, would you mind taking a screenshot of your current display?
RaoulFresnel
Sung Yat Yau - M
Hello! Thank you for getting back to me. This is the main program I’ve been using for art, and it would mean a lot to me if there was a way to resolve this. I hope you can see what I’m referring to that's as far as I can go to bring up the layers. It’s very difficult to scroll and access certain features 😞 while I'm aware the super-simple mode probably isn't affected by this, I much prefer full mode.
S
Sung Yat Yau - M
RaoulFresnel: I see; the current solution would be to go to super-simple mode, but we are aware that super-simple mode doesn't have the full advanced toolkit.
On a sidenote, to deal with ads, may you let me know what device and browser you currently use? I know you mentioned phone, but the model would be helpful as well.
RaoulFresnel
Sung Yat Yau - M
Yes, as of right now I’ve had to switch back and forth between modes, but my phone model is the iphone11 and I am using the safari browser!