Remove the help chatbot | Voters

Remove the help chatbot

thymetime

this might be a niche suggestion, but can you guys remove the chatbot? having an AI on a drawing program dosen't feel like the best idea, and it'd be better to replace it with someone on the magma team who can actually help with specific issues

July 24, 2026

Ryan

The chatbot generally does basic automated responses linking to existing resources. A lot of things can simply be answered with the autroresponses. This takes a bit of a load of our tiny support team that has quite a lot on their plates already. Usually things that the bot cant help with is left for one of our support team to pick up. But it can take time to get back queries.

Some things you can also get community help with in our official Magma Artspace